Ordering Support
Please see below for common questions and answers.
If you still need help, scroll below to contact us.
Yes. You may join the waitlist in the event we add showtimes or tickets. We may close the waitlist after a certain threshold.
In the past, we’ve experienced users holding large quantities of tickets across multiple devices without intent of purchasing – stopping others from securing tickets. To prevent this, only orders that are fully completed are confirmed.
As mentioned in the pre-release emails and purchase page, holding tickets in the cart does not guarantee reservations.
Due to the layout of the seating in our showroom, we only can seat groups in even numbers. Large groups may sit together (as long as they check-in early before the show).
Tickets prices are listed per person but sold in pairs.
Still need additional support? Please click below to contact us.
